The safety of all our attendees, exhibitors, and staff is of top priority.   
We have actively worked with Alberta Health Services to ensure that the below list of Covid-19 safety measures and protocols will ensure your event experience is the safest possible.  


What you can expect from us/ How the event will look different:


  • Masks are mandatory for all attendees, actors, vendors and staff. Full face Halloween masks are not considered proper PPE under The City of Calgary bylaw. 
  • Hand sanitizer/cleaning solution with a minimum of 60% alcohol to be used onsite.
  • All Haunted houses will be located outside.
  • To further reduce the risk of transmission, we have removed the following attractions:
    • Main Stage & Live Entertainment
    • Seminar Theatre
    • Theater Screening Room
    • Extreme Zombie House

 2m Physical Distancing Measures:

  • Limited capacity to allow for physical distancing.
  • Wider walkways & directional signage.
  • Floor markings in all lineups.
  • Signage & verbal announcements to support physical distancing.
  • Team lead providing onsite direction and enforcement.

 Admission & Entry:

  • Designated entrance and designated exit.
  • Directing traffic flow with signage and floor markings.
  • Touchless box office payment options.
  • Signage instructing those who may have been exposed to COVID-19 or showing symptoms of COVID-19 not to enter.
  • Hand sanitization stations at entrance and exit.
  • Assigned team lead to ensure protocols are met.


  • Mandatory pre-training for all employees, temporary staff and actors to ensure they understand and feel confident managing COVID-19 protocols.
  • Masks mandatory for our team, temporary staff and actors.
  • Daily check-in and pre-screening before each shift.

 Cleaning and Sanitization:

  • Hand sanitization stations located at the entrance, exit and throughout the show and attractions.
  • Signage and verbal announcements supporting hand hygiene practices.
  • Increased cleaning and disinfection of high-touch surfaces and areas.
  • Designated kiosk for attendees to report sanitation and distancing concerns. 
  • The BMO Centre certifications include ISO 14001, Provincial safety COR and is currently working towards their GBAC STAR Facility Accreditation. This means the facility has:
    • Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risk associated with infection agents like the novel coronavirus (SARS-CoV-2)
    • The proper cleaning protocol, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
    • Highly skilled cleaning professionals who are trained for outbreak and infectious disease preparation and response.

 Outside Haunted House Attractions (Haunts):

  • All Haunt actors and staff will be masked.
  • All attendees must wear a face mask. Full face Halloween masks are not permitted and are not considered proper PPE under The City of Calgary bylaw.
  • Hand sanitation stations at the entrance & exit of each Haunt.
  • Cued lineups that allow for 2m physical distancing.
  • One designated entry and exit point for each haunt.
  • Limited attendees in each Haunt at one time.
  • Signage/Greeter to remind attendees that props and surfaces are non-contact surfaces.
  • Increased cleaning and disinfection of high touch surfaces. Staff logbook to be used for efficient cleaning and hourly tracking.
  • Team lead assigned to each Haunt to ensure safety protocols are being followed.

 Halloween Carnival Games & Axe Throwing:

  • All games staff will be outfitted with masks and sanitization procedures.
  • All attendees must wear a face mask. Full face Halloween masks are not permitted and are not considered proper PPE under The City of Calgary bylaw.
  • All props and surfaces will be disinfected between players.
  • Hand sanitation station at each game.
  • All games are run on a pre-purchased token system to eliminate game transactions.
  • Team lead assigned to ensure safety protocols are being followed.

 Nightmare Market:

  • Masks are mandatory for all vendors.
  • Booths arranged to ensure that vendors and attendees can maintain physical distancing.
  • Wider aisles and directional signage in Market area. 
  • We will communicate with our vendors on COVID-19 protocols for trade show exhibits.

 Guest Responsibility, help prevent the spread:

  • Masks are mandatory. Full face Halloween masks are not permitted and are not considered proper PPE under The City of Calgary bylaw.
  • It is recommended to download the COVID Alert app. By using this app, health officials are better equipped to quickly identify and tackle the spread of COVID-19.
  • Follow directional signage at the event.
  • Wash your hands, use hand sanitizing stations often and avoid touching your face.
  • Do not attend if you are experiencing any symptoms of COVID-19, including cough, fever, shortness of breath, runny nose and sore throat. Quarantine is required if you have travelled internationally or come in close contact with a confirmed case of COVID-19 in the past 14 days.
  • There is a risk of exposure to COVID-19 in any public place where people are present. Guests with pre-existing medical conditions such as diabetes, hypertension, cardiovascular disease, chronic kidney disease and immune deficiencies are especially vulnerable and should consider postponing their visit.
Canwest Productions sits on multiple taskforce committees directly involved in discussions relating to COVID19 with Federal, Provincial and Municipal levels of government.

Please contact us if you have any questions or concerns 

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